microsoft has learned that CNBC plans to release software to help large companies create their own chatbots similar to ChatGPT.
Two months after startup OpenAI launched ChatGPT, become a hit, impresses people with its ability to spout comments on different topics and different styles. UBS analysts said last week that the video-sharing app he plans to reach his 100 million monthly active users sooner than TikTok.
Microsoft tries to grab attention in a number of ways.The company provides a cloud computing backend for his ChatGPT, and in January Microsoft said The company had invested billions in OpenAI. Microsoft is also working to incorporate OpenAI technology into its products. on tuesday, Microsoft announced Powering its search engine, Bing, and internet browser, Edge, with technologies like ChatGPT.
Additionally, Microsoft plans to release technology for businesses, schools and governments to use ChatGPT to create their own bots, the person briefed on the matter said, discussing undisclosed plans. Microsoft envisions helping customers launch new chatbots or improve existing chatbots with new technology, said during a customer service conversation. The person said it could suggest responses that call center agents would use.
The artificial intelligence model underlying ChatGPT has not been trained on recent information, so it currently cannot provide substantive answers about what happened in 2021 and beyond. But Microsoft intends to include the latest information in chatbots launched on its ChatGPT service for businesses, the person said.
The service should also provide citations to specific resources, similar to the new Bing and Edge, officials said. (The current public version of ChatGPT does not cite sources.)
ChatGPT wasn’t cheap for OpenAI to operate. CEO Sam Altman said a single chat probably costs “single-digit cents.” Tweets in December, suggests that it could cost millions of dollars to serve chat to 100 million people a month. Like any cloud infrastructure provider, Microsoft cares about their customers’ spending and may not want their services to cost them more than they imagined. To that end, the tech company plans to give customers tools to estimate and limit their spending, the people said.
Microsoft is also looking into allowing enterprise customers to see customized messages before interacting with chatbots. This is similar to how the new Bing displays a welcome screen that tells you it can answer complex questions and provide information.
Additionally, Microsoft wants to provide a way for customers to upload their own data to improve the chatbot’s voice, and will allow customers to replace the Microsoft and OpenAI branding, the person said. rice field.
Microsoft did not immediately respond to a request for comment.
Meanwhile, its biggest rival, Google, is pursuing similar plans using its own technology.Monday, Google Parents alphabet Announcing AI A chatbot named Bardand CEO Sundar Pichai In an internal email, I told my employees that I would soon be enlisting developers and companies to test the APIs that would allow them to access the underlying LaMDA technology.